Undercover User Experience Design is a book authored by Cennydd Bowles & James Box. A lot of businesses are still reluctant to go with user-friendly designs for their websites due to budget and time constraints. The book authored by the duo aims to provide a highly realistic and practical guide to solve day to day user experience (UX) problems and questions. The book tries to enlighten businesses about the numerous time and cost-effective ways of introducing user experience design to a company website. For example, there is a chapter, in which the authors reiterate on “good interviewing techniques.” In this chapter, the authors suggest extra skills for “undercover interviewers,” meaning the ability to engage in small talk. This way, the actual interviewee will not know that you are asking user-experience related questions about a particular website. Here is a comprehensive overview of Undercover User Experience Design.
Undercover User Experience Design Review
The book comes out with methods of performing a content audit of a website. It also provide effective online tools where a non-UX professional would be able to create simple but useful sitemaps. The book highlights important factors such as:
There are three main UX design stages such as generating ideas, making it real and refining the solution. Each of these stages come with a defined set of tools in order to achieve ones UX objectives.
Undercover UX shouldn’t be a permanent mindset. The authors view undercover-UX as being the 1st step of “UX-adoption-ladder.” This particular stage will help the other people in the organization to understand the concept of UX. After that, it will be quite easy for them to move on to emergent UX and maturing UX concepts.
UX is essentially a mindset and not a process. The authors stress that it is actually about the process of creating a UX-mindset and not about generating personas, sitemaps and wireframes.
In fact, the book does a really good job in comprehensively explaining the wide variety of user experience design software that are available out there. But it still seems a faraway cry for people who plan to instill a user centric design within their organizations. Nevertheless, the authors have done a great job in providing essential information on the important approaches and tools in the industry. This is why the book is receiving quite an amount of positive reviews on numerous online discussion boards and forums relating to the subject.
If you love to take up a challenge and is not daunted by learning new techniques in UX design, the book is a perfect fit for you. It will help take your UX knowledge to the next level. But if you find this stuff a bit complicated and technically confusing, this book is not for you. However, the book can be purchased from Amazon.Com, which is one of the most trustworthy e-commerce stores on the net.
The aforementioned article provides a comprehensive overview of the Undercover User Experience Design, a book authored by James Box and Cennydd Bowles.